Contact the visitlondon.com team

visitlondon.com is owned and run by London & Partners.

Follow visitlondon.com on Twitter, Facebook, and Instagram to share your trip with us.

We can't provide tourist information for individual trips, but everything you need to plan your visit can be found on visitlondon.com.

See more about some of our most popular sections below:

Booking FAQ

If you have booked with visitlondon.com and need help, please use the contact details found on your email confirmation. For more information, see booking with visitlondon.com: frequently asked questions.

Maps, brochures and tourist information 

Find everything you need to plan your trip on visitlondon.com, the official London website. Here you can download free London maps and guides: transport maps of London, the latest London Planner and the Welcome to London guide.

We do not mail out printed maps and guides as all our London guides, news, editorial and listings are available for free online. 

For more information while you're in London, visit one of London's Tourist Information Centres or download our free Visit London app.

Travel and transport in London

If you have questions about travelling in London, including Oyster cards, ticket prices, journey planning, booking a taxi and the congestion charge, please visit the Transport for London website, call 0343 222 1234 or textphone 0800 112 3456

Accommodation

See where to stay to search accommodation and book online. Accommodation booking on visitlondon.com is provided by the official hotels.london website, powered by Booking.com.

Accessibility

See accessible London.

Competitions

See competitions on visitlondon.com and find out who won recent competitions.

Update information about your business or tell us about events (listings) in London

See about visitlondon.com

Advertise

Find out how to advertise on visitlondon.com.

Email unsubscribe

If you would like to unsubscribe from our email newsletters, please login and update your preferences. You can also simply click the "unsubscribe" button on any emails you have received from visitlondon.com and enter your email address.

Group travel and travel trade

For more information about groups and travel trade, including booking for groups, please see the official London Travel Trade website. To find a tour guide, see sightseeing tours of London.

Jobs

Please see the London & Partners careers website, or find general information about about working in London

Freelancers and influencers

The content on visitlondon.com is created by the in-house Content team. Keep an eye on the London & Partners careers website for freelance, contract and permanent opportunities within the team.

Please tag #visitlondon on social media for the chance to be featured on our channels. If you are a a videographer or photographer and would like to get in touch about high-resolution images, please contact social@londonandpartners.com.

Students

Due to the high level of enquiries we receive, we are unable to respond to individual requests for help with course work.

Please feel free to use any of the information available on londonandpartners.com for your school or college projects.

For more information about studying in London, please see studylondon.ac.uk.

Comments, problems and complaints

  • To provide feedback about London in general, please see: london.gov.uk/contact-us
  • To report lost property or give feedback about London travel and transport, please contact: Transport for London
  • To provide feedback about London hotels, attractions and businesses, please contact the business directly
  • If you have a problem with your accommodation booking or tickets, please use the contact details on your booking confirmation email

Please note that we are unable to reply to individual tourist information requests by letter, phone or email.