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The Postal Museum and Mail Rail

The Postal Museum
Discover five centuries of communication history and ride Mail Rail, a 100-year-old postal railway.
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There is nothing ordinary about the story of the post! From five-wheeled cycles and rockets to a lioness and underground miniature train ride on Mail Rail. Explore this surprising and entertaining half day out for all ages uncovering a hidden piece of London.

The Postal Museum tells the story of postal communication and its impact on a global society. At the museum five centuries of extraordinary communications history are brought to life, as seen through the eyes of the iconic postal service.

A visit to the museum, includes family-friendly and interactive exhibitions and an immersive ride on Mail Rail, London’s secret Post Office underground railway.

This content has been supplied by The Postal Museum and Mail Rail

Important information

COVID-19: You’ll find social distancing and other safety measures in place at this attraction. For more information, check direct with the venue ahead of your visit.

Prices and opening times

Child Ticket £10.00 per ticket
Adult Ticket £17.00 per ticket

One adult ticket includes entry for up to four accompanying children.

Children under the age of one do not require a ticket.

Carers have free entry to all exhibitions and a ride on Mail Rail when accompanying a disabled paying visitor.

This content has been supplied by The Postal Museum and Mail Rail

Opening Times

Thursdays, Fridays and Sundays 10:30 - 17:00 Saturdays 10:30 - 18:30 May Half Term 2021 Additional opening times: Monday 31 May 10.30 - 17.00 Wednesday 2 June 10.30 - 15.00

Venue Details & Map

The Postal Museum and Mail Rail

15-20 Phoenix Place
0300 030 0700

Facilities & Accessibility

Access Inside Building Facilities
Accessible lift
Lift buttons with raised numbers or letters
Some routes suitable for limited mobility users
Some routes suitable for wheelchair users
Access into the Building
Automatic doors
Accessible Bathroom Facilities
Designated wheelchair accessible public toilet
Some toilets with handrails
Accessible Communication Facilities
Clear signage (colour contrast, large letters or pictograms)
Films or information touch screens have visual/audible subtitles
Hearing loop system
Information available in braille
Accessible Venue Facilities
Access discounts available
Assistance dogs welcome
Level access, ramp or lift to restaurant or cafe
Level access, ramp or lift to the shop
Staff disability awareness trained
Additional Accessible Facilities
Accessible baby changing rooms
Level access, ramp or lift to garden
Level access, ramp or lift to ticket issuing point
Portable chip and pin machines
Attraction Facilities
Audio commentary available
Gift shop
Public toilets
Tours available in French
Tours available in German
Tours available in Italian
Tours available in Spanish
Booking Facilities
Coach parties accepted
Group bookings accepted
Catering Facilities
Event catering
Food shop
Outdoor dining / Beer garden
Vegetarian options on menu
Event Facilities
Available for wedding receptions
Breakout Rooms
Conference rooms / Meeting rooms
In house AV available
Licenced for civil marriages
Venue allows outside catering
Wedding service
General Facilities
Free WiFi
Luggage storage
Secure cycle storage
Payment Facilities
Group rates available

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