Crowne Plaza London Docklands

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Please note that for groups over 9 rooms or more special terms and conditions will apply. Kindly note that for non-refundable bookings, the same card that is used for payment must be present upon arrival. Please contact the property if for any reason the same card cannot be present upon check in. Children have limited Spa access Monday to Thursday 09:00 - 12:00 and 15:00 - 18:30, and on Friday, Saturday, Sunday and Bank Holidays 08:30 - 12:00 and 16:00 - 19:30. The hotel will ask for a valid credit card to take a pre authorisation. Check in will be declined if no card is produced upon arrival. Read More